Authentic Moroccan Warmth for Your Home

Handcrafted wool rugs, brass pendant lights, poufs, pillows and more — each piece made in Morocco to fill your space with timeless beauty and cozy elegance.

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100KENDS – Frequently Asked Questions

1. Are all 100KENDS products handmade?
Yes, every rug, pouf, and decor piece is 100% handmade by skilled Moroccan artisans using traditional techniques passed down through generations.
2. Do you accept custom size or color requests?
Absolutely! We specialize in custom-made rugs and home decor. You can request any size or color, and our artisans will craft it for you within 1–2 weeks.
3. How long does shipping take?
All items are shipped via DHL or FedEx Express. Delivery usually takes 3–7 business days worldwide once your order is ready.
4. Do you ship internationally?
Yes! 100KENDS proudly ships worldwide from Morocco. We carefully package every order to ensure it arrives safely to your doorstep.
5. Can I return or exchange my order?
Since our items are handmade and made-to-order, we accept returns only for damaged or incorrect items. Please contact us within 3 days of delivery if there’s an issue.
6. Are your rugs made of real wool?
Yes, our rugs are made from 100% pure Moroccan wool sourced from the Atlas Mountains—soft, durable, and entirely natural.
7. How should I clean or care for my rug?
Vacuum regularly and spot clean with mild soap and water. For a deep clean, we recommend professional rug cleaning services.
8. Will my rug look exactly like the photo?
Each piece is handmade, so small variations in color or pattern may occur. These natural differences make your rug truly one-of-a-kind.

Our customer support is available Monday to Friday, from 8:00 AM to 8:30 PM. Average response time: 24 hours.

Contact Form

For inquiries, sales, or press, please leave your contact info below, and we’ll respond as soon as possible. While we strive for quick replies within 5 minutes during working hours, weekends and evenings may take a little longer.
Contact us via email:  contact@100kends.com

Or fill out the form below. We look forward to assisting you!